As your local life insurance carrier, Pacific Guardian Life’s focus is on the health and safety of our employees, customers, and community.  As this novel coronavirus known as COVID-19 continues to spread and change our daily lives we are carefully monitoring and responding to the latest developments.  

We are following the latest guidelines recommended by the Centers for Disease Control and Prevention (CDC), and have enacted preventative measures to reduce the risk of transmission within our workplace.  As the situation evolves, we are taking the necessary precautions to protect our customers, employees and general public doing business at our offices.  

Service options
With safety as our main objective, effective March 23, 2020, we are temporarily suspending all in-person servicing at our Home Office in Honolulu (1440 Kapiolani Boulevard) and at our California Sales office locations (South Bay and Costa Mesa).  We remain here to serve you via digital and phone communications during our regular business hours, Monday-Friday, 8:00 a.m.-5:00 p.m. (HST) in Honolulu and from 9:00 a.m.-6:00 p.m. (PST) in California.  Please click here to contact us.

What we’ve done
We have initiated health and safety protocols and continue to update our response to the threat of COVID-19.  We continue to communicate with our employees as the situation changes. We have distributed a corporate Coronavirus Precautionary Measures informational memo, and created a Pandemic Response Team.  We have restricted all employees from domestic and international business travel and shared essential preventative practices with our employees. While our offices will remain open, we are implementing several alternative initiatives to help reduce the risk of potential spread by offering our employees to work remotely from home, limiting large group meetings, practicing social distancing, and enforcing proper care and maintenance of meeting spaces by providing antibacterial wipes and hand sanitizing hand gel.     

As we closely monitor the evolving situation, you can find additional information and updates from the following websites: