Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.
As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!
Our employee benefits include:
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Browse Opportunities
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Accountant I position in our Honolulu office.
The Accountant I performs a variety of duties within the General Accounting department, including processing check requests, accounts payable invoices, ACH payments and check disbursements. In addition, this position prepares various monthly account reconciliations and journal entries. This position also assists in the preparation of various financial reports including certain state filing and statutory accounting reports. Provide clerical assistance as needed and will work on other special projects as required.
MINIMUM QUALIFICATIONS:
- High School diploma. Business or community college graduate preferred but not required.
- Two (2) years of work experience in an accounting or accounting related area.
- Good verbal and written skills. Must be able to communicate accounting information to all levels within the organization.
- Well organized and attentive to detail. Ability to set priorities and meet deadlines.
- Proficient in Excel.
- Ability to analyze and solve problems. Ability to interpret a variety of instructions presented in written, oral, diagram or scheduled form.
- Proven ability to work with mathematical concepts. Ability to apply fractions, percentages, ratios and proportions to practical situations. Must be able to comprehend formulas.
- Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.
Salary: $19 – $21/hour
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
Relocation assistance may be available for well qualified candidates.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office.
The Customer Service Representative is responsible for servicing Individual Life and Annuity clients by providing prompt, courteous and accurate information to clients and agents using verbal and written communication. The representative will help customers make informed decisions about their policies by answering questions, resolving issues, and helping to provide them requirements to meet their requests.
MINIMUM QUALIFICATIONS:
- Associate’s degree.
- One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
- Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
- Must be able to effectively communicate (reading, writing and verbally) with internal and external customers as well as Company personnel at all levels of the organization.
- Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
- Must be flexible, cooperative and able to adapt to change. Must also be able to work effectively and positively and have a high emotional intelligence level to work with individuals of varying personality types.
- Have time management skills, be well-organized and attentive to detail.
- Proven ability to independently analyze and problem solve to resolve customer issues.
- Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
- Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, and OneNote).
- Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.
Salary: $20.00 – $25.00 per hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is looking for a highly qualified and results driven individual to fill a Director of Compliance position in our Honolulu office.
The Director of Compliance is responsible for the development and implementation of a comprehensive compliance program for the Company with emphasis on industry-specific regulatory insurance compliance. This position will identify and review applicable laws and regulations, and propose actions as necessary to prevent, detect, and correct noncompliance. This position works to ensure Company compliance with requirements from all regulatory authorities (including state and federal) with other related personnel including risk management and internal audit areas. This position also reviews and evaluates compliance issues and concerns related to internal Company policies and procedures.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree required with five years of related experience, including three or more years of audit, legal, or compliance-related experience, or equivalent combination of education and/or experience. Experience in compliance management desired. Experience in the insurance industry or insurance regulatory environment and a law degree is preferred.
- Good working knowledge and understanding of state-based insurance regulatory system.
- Strong written, verbal, and inter-personal skills required. Must work effectively with regulators, Senior Management and staff.
- Ability to comprehend, review and implement regulatory requirements and address emerging or rapidly changing issues in industry compliance, including the ability to understand specialized areas (such as data privacy) and work closely with Company officers to develop and implement solutions appropriate to the Company.
Job Type: Full-time
Salary range: $100 – 130k, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Human Resources Assistant Manager position in our Honolulu office.
The Human Resources Assistant Manager is responsible for the day-to-day Recruiting, Employee Relations, Benefits Management and HRIS functions of the Company. Reporting to the Director of HR and in partnership with the Human Resources and Office Services team, the Human Resources Assistant Manager provides guidance and support to leaders and employees of the Company for a wide range of HR related needs. This person will be responsible for keeping current with company, state and federal guidelines regarding employment law, regulatory changes, and trends/best practices and providing advice to management as appropriate.
MINIMUM QUALIFICATIONS:
- Bachelors degree in Human Resources or related field. Professional HR certification desirable
- Minimum of 5 consecutive years of human resources experience. Working knowledge of state and federal labor laws.*
- Minimum of two (2) consecutive years of supervisory experiences including conducting evaluations, counseling and delegating work assignments.*
- Minimum of 4 years of general office experience.*
- Ability to work effectively under pressure, meet deadlines and maintain a high degree of judgment and discretion, especially when working with information that is confidential in nature.
- Ability to react to change productively. Must be able to handle multiple tasks that have sensitive completion dates and times.
- Excellent written and verbal communication skills. Must be able to clearly communicate recruiting, benefits, payroll, policies and other human resource information to the general public and personnel at all levels of the organization.
- Well-organized and attentive to detail.
- Proficient in MS Word and Excel. Ability to use 10-key calculator, typewriter, copy machine, FAX machine. Minimum typing speed of 30 words per minute. Prior experience with Ceridian Dayforce preferred.
* Experiences may be concurrent
Salary: $70k – $85k, depending on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeing a highly qualified and results driven individual to fill an Internal Auditor position in our Honolulu office.
The Internal Auditor reports to the Chief Risk Officer and is responsible for performing individual internal audit projects, which includes risk-based audits and consulting engagements in the areas of governance, risk, operations, legal and regulatory compliance, and financial reporting. The position reviews and analyzes critical business processes, systems, and programs which the goal of assessing the adequacy of controls and minimizing business and compliance risks.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in accounting or other relevant field from an accredited college or university.
- Three (3) years of internal or external audit experience. Insurance industry a plus.
- Strong knowledge and understanding of risk assessment and internal control concepts.
- Experience with conducting and documenting process walkthroughs.
- Strong analytical and critical thinking skills, with the ability to contribute to identifying solutions and recommendations that address business and control needs.
- Strong oral, written and interpersonal skills and ability to communicate ideas, facts, and concepts
- Ability to manage projects with strong organizational skills and attention to detail.
- Ability to multi-task and prioritize workloads effectively to meet deadlines.
- Ability to work collaboratively across the Company and its departments.
- Ability to prepare workpapers that clearly document work performed and support conclusions reached, findings, and/or recommendations.
- Professionalism and objectivity.
- Proficient in MS Word and MS Excel.
Job Type: Full-time
Salary range: $90 – 110k, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Director of IT Applications position in our Honolulu office.
The Director of IT Applications is responsible for the ongoing management and support of core systems and application development. The position integrates managerial responsibilities with extensive technical expertise to ensure the delivery of high-quality applications through collaboration with stakeholders, internal teams, and external solution providers. The Director oversees the entire application lifecycle, encompassing development pipelines, resource allocation, and integrating vendor-provided Software as a Service (SaaS) solutions. This role involves other leadership and subject matter experts (SMEs) to support core business systems, whether on-premises, in the cloud, or via SaaS. The Director is a key member of the IT management team, serving as the SME for the management and development of IT applications and contributing to the IT Operating Plan.
MINIMUM QUALIFICATIONS:
- Bachelors degree in Information Technology (IT) or related field from an accredited institution. Graduate degree in an IT-related field or active certificatons are desired
- Minimum seven (7)years in core business applications management and three 3 years of hands-on full-stack application development*
- Minimum five (5) years of formal project management experience – as a project manager, lead, or SME*
- Minimum three (3) years of supervisory experience*
- Hands-on experience leading the development and implementation of enterprise-level solutions, from analysis and design, development and testing, and deployment.
- Good experience in a business analyst role – requirements gathering, solution design, user acceptance testing, process improvement, and detailed documentation.
- Experience in integrating vendor-provided SaaS solutions into application ecosystems.
- Experience with large system upgrade or replacement projects
- Experience with supporting mainframe or minicomputer systems.
- Good understanding of architectural patterns (e.g., microservices, service-oriented architecture) and system integration strategies.
- Experience with modern delivery platforms for DevSecOps, such as Azure DevOps and/or GitHub, to streamline development and deployment workflows.
- Strong database design knowledge, including experience with relational databases (e.g., SQL Server) and NoSQL databases.
- Experience working in Agile or Scrum environments, leading sprints, and coordinating cross-functional teams.
- Good verbal and written communication skills with experience engaging with staff at all levels.
- Must be willing to work on multiple projects concurrently with varying scope and timelines.
- Experience in insurance – Life, Disability, P&C, etc is highly desired.
Applicants residing in Honolulu, Hawai’i, are highly desired. Full-time remote work will be considered for highly qualified candidates living in the Pacific Time Zone. The position must be able to work during PGL’s regular business hours and accessible on weekends and outside of standard working hours to provide guidance and support during emergencies or high-priority incidents. Additionally, applicants must also be prepared to receive communication via text messages, phone calls, direct messages, and emails on personal devices.
Job Type: Full-time
Salary: $150 – 175k, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an IT Server Operations Manager position in our Honolulu office.
The Manager of IT Server Operations oversees the organization’s physical and virtual server infrastructure. This role ensures continuous operation, robust security, and enhanced scalability of on-premises, hosted, and cloud-based server environments. The manager will also collaborate in administrating the Microsoft 365 tenant and be accountable for managing backup and replication processes. This position is also responsible for supporting legacy servers and associated batch processing in core systems management. The manager will lead a team of staff and service providers to achieve these objectives. Reporting directly to the Chief Information Officer (CIO), this position will be an integral member of the IT management team, serving as the subject matter expert (SME) for server infrastructure and contributing to the formulation of the annual IT Operating Plan.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree (BA) in IT or a related field, with a minimum of five (5) years of experience in server administration and directory services preferred. (Associate degree in IT or a related field coupled with a minimum of ten (10) years of experience in server administration and directory services will be accepted in lieu of Bachelor’s degree)
- Minimum two (2) years of supervisory experience
- Strong working experience with Windows Server OS, Microsoft 365, and Active Directory.
- Demonstrated experience with cloud servers in Azure, including architecture, deployment, and management.
- Proficiency in server performance monitoring tools and techniques.
- Knowledge of physical security measures, access control systems, surveillance, and climate control for server hardware.
- Familiarity with wired and wireless networks and Voice-Over-IP, TCP/IP, DNS, and DHCP.
- Familiarity with utilizing contractors and service providers to address resource gaps.
- Familiarity with CObIT, NIST CSF, or other frameworks is desired.
- Knowledge of patch management procedures and tools
- Experience working in environments with 50 staff or more across multiple offices, including remote and at-home workers.
- Good team management skills, with the capacity to inspire and motivate team members.
- Effective communication and interpersonal abilities, with the capacity to translate technical information for non-technical stakeholders.
- Good understanding of cybersecurity best practices, frameworks, and protocols.
- Formal project management experience as a lead or subject matter expert (SME).
- Experience with legacy system operations and batch processing is highly desired.
- Relevant certifications, such as Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate, are highly preferred.
Applicants residing in Honolulu, Hawai’i, are highly desired. Full-time remote work will be considered for highly qualified candidates living in the Pacific Time Zone. The position must be able to work during PGL’s regular business hours and accessible on weekends and outside of standard working hours to provide guidance and support during emergencies or high-priority incidents. Additionally, applicants must also be prepared to receive communication via text messages, phone calls, direct messages, and emails on personal devices.
Job Type: Full-time
Salary: $100 – 120k, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an IT Support Technician position in our Honolulu office.
The IT Support Technician The IT Support Technician delivers comprehensive technical support and assistance to end users for various devices, including desktops, laptops, tablets, and peripherals. This position also encompasses audio/visual technology support, telephone systems, desktop software applications, and network connectivity in wired and wireless environments. Furthermore, the technician is responsible for the administration and support of Microsoft 365, account provisioning, patch management, and the implementation and maintenance of security tools.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree (BA) in an Information Technology (IT) or related field. IT certifications such as A+, Security+, Network+, MS Fundamentals are highly desired
- Minimum two (2) years IT technical support experience (will consider an Associate’s degree in an IT or related field with at minimum five (5) years of IT technical support experience
- Strong working experience with Windows 10/11, and MS Office products
- Good working experience in supporting an office environment consisting of desktops, laptops, virtual desktops, tablets, and smartphones, including remote workers.
- Good working knowledge of deskside security technologies, including VPN, multi-factor authentication, and remote desktop connection services.
- Solid understanding of web-based applications and security tools within Microsoft 365.
- Familiar with provisioning user access in Active Directory
- Familiarity with wired and wireless networks along with Voice-Over-IP, TCP/IP, DNS, and DHCP
- Familiarity with audio/visual technologies such as projectors, conference phones, mixers
- Familiarity with formal patch management procedures
- General understanding of the cybersecurity frameworks and best practices.
- Experience working in an environment of 50 staff or more across multiple offices, including remote, at-home, and offshore workers, is desired.
- Good verbal and written communication skills. Must be able to work with staff at all organizational levels.
Job Type: Full-time
Salary: Starting from $60k
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an IT Technical Support Manager position in our Honolulu office.
The Manager of IT Technical Support is responsible for providing and overseeing IT technical services that support the diverse user base of the organization, which includes full-time, part-time, temporary, and contracted personnel, whether on-site or remote. The technologies encompassed under this role include client devices such as mobile phones, scanners, and printers, all aimed at facilitating a seamless technology experience. Furthermore, this position entails the management of desktop security utilizing various tools and providing first-line support for productivity software. Additionally, the Manager is responsible for co-administering the company’s network devices, audio and visual equipment, and user access in collaboration with other IT departments. This role involves managing a team of staff members and third-party vendors to deliver technical support while ensuring high levels of user satisfaction. Collaborates with other IT directors and managers and serves on the IT Management team.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree (BA) in IT or a related field, with minimum five (5) years of experience in server administration and directory services preferred. (Associate degree in IT or a related field coupled with minimum ten (10) years of experience in server administration and directory services will be accepted in lieu of Bachelor’s degree)
- Minimum two (2) years of supervisory experience
- Strong working experience in support in an office environment consisting of desktops, laptops, virtual desktops, tablets, and smartphones
- Strong working knowledge of deskside security technologies, including multi-factor authentication, and remote desktop connection services.
- Strong working experience with Windows 10/11, Microsoft 365, and Active Directory
- Working experience with managing or collaborating with service providers and contractors.
- Familiarity with wired and wireless networks along with Voice-Over-IP, TCP/IP, DNS, and DHCP
- Familiarity with file servers and online storage systems
- Familiarity with audio/visual technologies such as projectors, conference phones, mixers
- Familiarity with using contractors and service providers to fill gaps in resourcing.
- Familiarity with patch management procedures and tools
- Experience working in an environment of 50 staff or more across multiple offices, including remote, at-home, and off-shore workers.
- Good verbal and written communication skills; ability to work with staff at all organizational levels.
- IT certifications such as A+, Security+, Network+, MS Fundamentals is desired
- Familiarity with CObIT, NIST CSF, or other frameworks is desired.
Applicants residing in Honolulu, Hawai’i, are highly desired. Full-time remote work will be considered for highly qualified candidates living in the Pacific Time Zone. The position must be able to work during PGL’s regular business hours and accessible on weekends and outside of standard working hours to provide guidance and support during emergencies or high-priority incidents. Additionally, applicants must also be prepared to receive communication via text messages, phone calls, direct messages, and emails on personal devices.
Job Type: Full-time
Salary: $80 – 100k, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Payroll Accountant position in our Honolulu office.
The Payroll Accountant coordinates and performs the payroll functions of the Company, including payroll processing, maintenance of all payroll records, and payroll tax deposits and reporting. This position also prepares the required payroll journal entries.
MINIMUM QUALIFICATIONS:
- Associate’s degree in accounting. Bachelors preferred.
- At least three years of work experience in payroll processing.
- Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills, and ability to research matters and propose solutions.
- Ability to set priorities and meet deadlines.
- Proficient with Microsoft Office Suite, including high proficiency with Microsoft Excel.
- Proficient with payroll software with experience with Ceridian Dayforce a plus.
Salary: $23 – $28/hr, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeing a highly qualified and results driven individual to fill an TDI Policy Service Specialist position in our Honolulu office.
The policy service specialist is responsible for timely processing terminations, reinstatements, and policy service changes of policies and filing such activity with the State of Hawaii’s Department of Labor and Industrial Relations. This position is a hybrid of policy service and premium accounting in that the policy service specialist will not only process activities aforementioned, but research and process premium refunds (at termination) or premium collections (upon reinstatement). The policy service specialist uses good judgement when handling confidential information and provides excellent customer service.
MINIMUM QUALIFICATIONS:
- High school diploma. Associates degree preferred.
- One (1) year general office experience related to the functions and requirements specified. Preferably experience in an insurance company
- Demonstrated ability of providing exemplary customer service.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Well organized and attentive to detail. Must be able to prioritize tasks and work well under critical deadlines with minimum supervision.
- Ability read and interpret documents such as insurance policies, contracts, operating and maintenance instructions.
- Proven ability to calculate and apply basic mathematical formulas. Must be able to calculate commissions, percentages, premiums, and volume. Must have a clear understanding of debits and credits.
- Ability to operate a personal computer and other office equipment.
- Working knowledge of Microsoft Office (e.g. Excel and Word, preferred).
Salary: $19-20/hr, based on experience
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.