Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.
As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!
Our employee benefits include:
We hire people who are:
Browse Opportunities
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Accountant I position in our Honolulu office.
The Accountant I performs a variety of duties within the General Accounting department, including processing check requests, accounts payable invoices, ACH payments and check disbursements. In addition, this position prepares various monthly account reconciliations and journal entries. This position also assists in the preparation of various financial reports including certain state filing and statutory accounting reports. Provide clerical assistance as needed and will work on other special projects as required.
MINIMUM QUALIFICATIONS:
- High School diploma. Business or community college graduate preferred but not required.
- Two (2) years of work experience in an accounting or accounting related area.
- Good verbal and written skills. Must be able to communicate accounting information to all levels within the organization.
- Well organized and attentive to detail. Ability to set priorities and meet deadlines.
- Proficient in Excel.
- Ability to analyze and solve problems. Ability to interpret a variety of instructions presented in written, oral, diagram or scheduled form.
- Proven ability to work with mathematical concepts. Ability to apply fractions, percentages, ratios and proportions to practical situations. Must be able to comprehend formulas.
- Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.
Salary: $19 – $21/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office.
The Customer Service Representative is responsible for servicing Individual Life and Annuity clients by providing prompt, courteous and accurate information to clients and agents using verbal and written communication. The representative will help customers make informed decisions about their policies by answering questions, resolving issues, and helping to provide them requirements to meet their requests.
MINIMUM QUALIFICATIONS:
- Associate’s degree.
- One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
- Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
- Must be able to effectively communicate (reading, writing and verbally) with internal and external customers as well as Company personnel at all levels of the organization.
- Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
- Must be flexible, cooperative and able to adapt to change. Must also be able to work effectively and positively and have a high emotional intelligence level to work with individuals of varying personality types.
- Have time management skills, be well-organized and attentive to detail.
- Proven ability to independently analyze and problem solve to resolve customer issues.
- Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
- Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, and OneNote).
- Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.
Salary: $20 – $25/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Individual Life Customer Service Representative (Bilingual) position in our Honolulu office.
As a Customer Service Representative with Pacific Guardian Life (“PGL”), you’ll be the point of contact for our customers and be empowered to deliver an exceptional experience to those looking for help, guidance, and support. You’ll help them make informed decisions about their policies by answering their questions, resolving issues and helping them to provide the requirements to execute their requests. You will strive to compassionately interact with all customers to enhance the customer service delivery and experience that aligns with PGL’s mission of servicing our customers with exemplary service.
MINIMUM QUALIFICATIONS:
- Associate’s degree.
- One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
- Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
- Must be able to effectively communicate (reading, writing and verbally) in Japanese and English with internal and external customers as well as company personnel at all levels of the organization.
- Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
- Must be flexible, cooperative and able to adapt to change. Must also be able to work effectively and positively and have a high emotional intelligence level to build rapport and work with individuals of varying personality types.
- Have conflict and time management skills, be well-organized and attentive to detail to be able to resolve issues and show resilience.
- Able to listen skillfully, collect information and determine immediate requests and identify current and future needs of the customer.
- Professional oral, written and confident and compassionate communication style with strong follow-up skills that promotes PGL’s brand image.
- Proven ability to independently analyze and problem solve to resolve customer issues.
- Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
- Ability to use computer and Windows PC applications; strong keyboard and navigation skills, Microsoft Office suite (Word, Outlook, Excel, OneNote, Teams).
- Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.
Salary: $20 – $25/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Financial Analyst position in our Honolulu office.
The Financial Analyst is responsible for the preparation and analysis of financial statements and reports and ensure financials statements and reports are accurately and timely produced. To assist in the preparation of the Quarterly and Annual Statement and other accounting areas as needed. To assist with the annual general expense budget and expense allocation projects. To assist with the coordination of the Company’s federal and foreign income tax provision and deferred income tax, state tax filings, and year end tax reporting. To identify relevant financial and operational metrics; develop benchmarks, tools, studies and reports to measure financial performance, operational efficiency, and future financial probability or cost savings.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree (BA) in Finance, Accounting or related field from an accredited college.
- MBA or relevant certification (e.g., CFA, CPA) preferred.
- Three to five years of experience in financial analysis, preferably within the insurance industry.
- Proven track record of leading finance projects and delivering results.
- Excellent verbal and written skills. Must be able to communicate accounting information to all levels within the organization. Proven ability to work effectively with people at all levels of the organization. Ability to assist with cross training staff within the department.
- Proficiency in financial modeling and data analysis.
- Advanced knowledge of Excel and financial reporting software.
- Excellent communication and presentation skills.
- Ability to work independently and as part of a team.
- Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.
Salary: $60k – 80k, depending on experience
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an Individual Life Administration Specialist position in our Honolulu office.
The Individual Life Administration Specialist is responsible for the administration of policies for the Individual Life line of business and will support quality improvements and standardization in operations and service.
MINIMUM QUALIFICATIONS:
- High school diploma is required. Associate’s Degree is preferred.
- Minimum two (2) continuous years of administrative experience, preferably with an insurance company, or an equivalent combination of education, training and/or experience.
- Ability to read, analyze and interpret instructions and procedures furnished in written and oral form. Ability to apply commonsense understanding to carry out instructions. Ability to solve practical problems.
- Ability to comprehend and interpret documents such as insurance policies and technical procedures and determine course of action based on guidelines.
- Strong written and verbal communication skills. Must be able to effectively communicate policy information with general public, agents, and personnel at all levels of the organization.
- Must be flexible, cooperative, and able to adapt to change. Able to work effectively with customers and personnel at all levels of the organization.
- Must be able to prioritize and meet critical deadlines, be well-organized and attentive to detail. Maintain a high standard of productivity, efficiency and accuracy while working under pressure.
- Ability to calculate and apply basic mathematical formulas. Use of units of measure, using whole numbers, common fraction, and decimals.
- Ability to operate a personal computer, 10-key calculator, typewriter, copy machine and FAX machine.
- Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, OneNote).
Salary: $19 – $20/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Senior Accountant – Financial Analyst position in our Honolulu office.
The Senior Accountant – Financial Analyst is responsible for the preparation and analysis of account reconciliations, journal entries and financial statement disclosures for complex accounting areas, such as investments, accruals, and federal taxes in an accurate and timely manner. This position also works on projects within the Financial Reporting and Projects area and may be required to assist with various projects such as quarterly and annual financial statement preparation, annual general expense budget coordination, and year-end information tax form distribution, as determined by department management.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree (BA) in accounting or related field from an accredited college.
- Three (3) years of progressively responsible accounting and/or financial analyst experience and knowledge of accrual-basis accounting. Experience with statutory accounting principles and/or investments a plus.
- Excellent verbal and written skills. Must be able to communicate accounting information to all levels within the organization. Demonstrated ability to collaborate effectively with people at all levels of the organization. Ability to assist with cross training staff within the department.
- Ability to interpret and implement policies, procedures, and internal controls.
- Exercise sound administrative judgement and assume responsibility for decisions, consequences, and results having financial and/or operational impact.
- Ability to lead projects, work under minimum supervision, and balance multiple priorities. Well-organized and attentive to detail.
- Ability to analyze and solve problems. Ability to interpret a variety of instructions presented in written, oral, diagram or scheduled form.
- Strong proficiency in Microsoft Excel and demonstrated ability to work with mathematical concepts and formulas.
Salary: $60k – 80k, depending on experience
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Senior Business Solutions Analyst position in our Honolulu office.
The Senior Business Solutions Analyst for IT Applications serves as a strategic partner and lead advisor to business units for user-facing business applications. This role not only bridges the gap between business needs and technical solutions, ensuring application decisions expand business capabilities, drive innovation, and align with organizational strategy, but also drives the adoption of innovative solutions, mentors junior analysts, and leads complex initiatives that expand business capabilities and create competitive advantage. This position will assist the Director of IT Applications, PGL Management, and staff in planning, executing, and coordinating projects to deliver solutions in PGL’s roadmap and active application portfolio. Collaborate with business stakeholders, vendors, and IT colleagues to deliver enhancements, support core, secondary, and peripheral systems, and guide the responsible use of AI and emerging technologies. Take end-to-end ownership of assigned user-facing applications, serving as the primary contact for business units, managing incidents and enhancements, and ensuring the applications continue to meet business and technical needs.
MINIMUM QUALIFICATIONS:
- A Bachelor’s degree in Computer Science, Management Information Systems or related field from an accredited college or university or an equivalent combination of education, training and/or experience.
- 7+ years of experience in business analysis, systems implementation, or IT applications support.
- Demonstrated ability to translate business needs into technical requirements and bridge communication between business and IT.
- Demonstrated ability with application lifecycle management, vendor coordination, and testing processes.
- Demonstrated ability with automation technologies, and modern software delivery methods (Agile or iterative).
- Demonstrated success leading cross-functional project teams.
- Demonstrated ability to influence stakeholders and drive consensus among diverse groups.
- Strong analytical, facilitation, and communication skills with stakeholders at all levels.
- Ability to manage multiple priorities, meet deadlines, and adapt in a fast-paced environment.
- Ability to evaluate and assess operational processes to find opportunities for improvement and efficiency.
- Ability to review, analyze and report on the execution, risk mitigation and resource utilization on projects.
- Experience mentoring peers or junior team members.
- Familiarity with system conversions on similar or disparate software platforms located on-premise or hosted.
- Strong project management skills and attention to detail required.
Salary: $90k – 105k, depending on experience
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a TDI Claims Administration Associate position in our Honolulu office.
The Claims Administration Associate is responsible for maintaining Temporary Disability Insurance (TDI) files, providing excellent service to customers and agents, supporting the check distribution process by obtaining signatures, making copies and mailing/faxing/e-mail records as requested, preparing and balancing monthly employer statements and other administrative duties as assigned. The Claims Administration Associates work closely with the Claims Examiners therefore teamwork and problem-solving skills are required in this position.
MINIMUM QUALIFICATIONS:
- High School diploma.
- One (1) year of work experience in an office environment.
- Demonstrated ability in providing exemplary customer service via telephone conversation and in person.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Basic knowledge of general business/office administration practices.
- Well-organized and attentive to detail. Must be able to prioritize work and meet critical deadlines.
- Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
- Proven ability to calculate and apply basic mathematical formulas.
- Ability to operate a personal computer and other office equipment.
- Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).
Salary: $20/hour
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a TDI Claims Examiner 1 position in our Honolulu office.
The Claims Examiner 1 is responsible for all phases of TDI claims processing. This position establishes new TDI claims accounts in the policy administration system, reviews information on the claims form for completeness and accuracy, determines eligibility requirements are met, calculates the benefit payment, and follows up on required documents needed for ongoing claims. The Claims Examiner 1 uses good judgement in dealing with confidential information and provides excellent customer service. Promote to Claims Examiner 2 upon completion of training program.
MINIMUM QUALIFICATIONS:
- Associates degree required. Bachelor’s degree preferred.
- Insurance or general office experience related to the functions and requirements specified. Claims processing and claims examination a plus.
- Demonstrated ability of providing exemplary customer service.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Well organized and attentive to detail. Must be able to prioritize tasks and work well under critical deadlines with minimum supervision.
- Self-driven to solve practical problems and handle responsibilities without constant supervision.
- Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
- Ability to operate a personal computer and other office equipment.
- Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).
Salary: $23/hour
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.