Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.
As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!
Pacific Guardian Life is honored to be recognized as one of Hawaiʻi’s Best Places to Work for two years in a row.
Our employee benefits include:
We hire people who are:
Browse Opportunities
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
We are seeking a detail-oriented and growth-oriented Accounting Assistant to join our General Accounting team in Honolulu. In this role, you will support key accounting functions, contribute to financial reporting, and play an important part in maintaining accurate financial records within a respected local organization.
This is a great opportunity for an accounting professional who enjoys working with financial data, supporting team operations, and contributing to a collaborative environment.
What You’ll Do
- Process check requests, accounts payable invoices, ACH payments, and check disbursements
- Prepare monthly account reconciliations and journal entries
- Assist in the preparation of financial reports, including state filings and statutory reports
- Provide clerical and administrative support to the General Accounting team
- Support special projects and additional accounting-related tasks as needed
What We’re Looking For
- High school diploma required; business or community college coursework preferred
- At least 1 year of experience in accounting or a related field
- Strong Excel skills and proficiency with financial data
- Excellent attention to detail and organizational skills
- Ability to prioritize tasks and meet deadlines in a team environment
- Strong verbal and written communication skills, with the ability to work across all levels of the organization
- Analytical mindset with problem-solving skills and the ability to interpret financial information
- Comfortable working with mathematical concepts, including formulas, percentages, and ratios
- Proficiency with office equipment and tools, including computers and calculators
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $19/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
We are seeking a detail-oriented and growth-oriented Accountant II to join our General Accounting team in Honolulu. In this role, you will support key accounting functions, contribute to financial reporting, and play an important part in maintaining accurate financial records within a respected local organization.
This is a great opportunity for an accounting professional who enjoys working with financial data, supporting team operations, and contributing to a collaborative environment.
What You’ll Do
- Meet payroll deadlines and complete necessary tasks before and after payroll.
- Maintain accurate records and reports of payroll transactions.
- Prepare journal entries to record payroll transactions and other payroll related activity, such as employee discount on life insurance premiums, tax deposits and 401(k) contributions.
- Perform timely and accurate reconciliations of various payroll related accounts. Reconcile 401(k) information from payroll processing service to payroll reports. Prepares employer match amounts and provides to Human Resources Department for processing.
- Prepare other related payroll reports such as medical, dental and flex spending, and employee discounts on life insurance premiums.
- Prepares medical and dental billings for retirees and monitor payments received.
- Monitor the payroll processing software for processing or reporting issues and works with software vendor support team to resolve issues. In addition, coordinate the implementation of software upgrades or new releases with Human Resources and IT departments.
- Prepare monthly account reconciliations and assist with general ledger activities
- Maintain unclaimed funds records and related documentation
- Assist in preparing financial reports, state filings, and statutory reports
- Support the accounting team with financial analysis and reporting needs
- Collaborate with internal teams to ensure accuracy and compliance in financial reporting
What We’re Looking For
- Meet payroll deadlines and complete necessary tasks before and after payroll.
- Maintain accurate records and reports of payroll transactions.
- Prepare journal entries to record payroll transactions and other payroll related activity, such as employee discount on life insurance premiums, tax deposits and 401(k) contributions.
- Perform timely and accurate reconciliations of various payroll related accounts. Reconcile 401(k) information from payroll processing service to payroll reports. Prepares employer match amounts and provides to Human Resources Department for processing.
- Prepare other related payroll reports such as medical, dental and flex spending, and employee discounts on life insurance premiums.
- Prepares medical and dental billings for retirees and monitor payments received.
- Monitor the payroll processing software for processing or reporting issues and works with software vendor support team to resolve issues. In addition, coordinate the implementation of software upgrades or new releases with Human Resources and IT departments.
- Prepare monthly account reconciliations and assist with general ledger activities
- Maintain unclaimed funds records and related documentation
- Assist in preparing financial reports, state filings, and statutory reports
- Support the accounting team with financial analysis and reporting needs
- Collaborate with internal teams to ensure accuracy and compliance in financial reporting
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $50k – $65k, depending on experience
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening our position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
We are seeking Actuaries at Pacific Guardian Life to act as subject matter experts working closely with members of the corporate actuarial team, as well as business line actuaries and other departments. This position combines advanced and creative actuarial knowledge with sound business judgment, based on experience. The Actuary must be able to drive decisions based on actuarial analysis, forecasting and best practices to ensure stable earnings, maximize growth and achieve acceptable risk adjusted returns, all under the umbrella of a comprehensive risk management framework. This position may be performed remotely or in person at our office, depending on the needs of the business and the selected candidate.
What You’ll Do
- Assure quality data management including review, construction, maintenance and development of reports and methodologies to check for completeness and accuracy.
- Work with other departments to obtain, maintain, and improve systems to provide reliable data.
- Assist the Appointed Actuary by providing data and creating or revising systems to support data needs.
- Provide interpretive and implementation advice to the Chief Actuary/Chief Risk Officer.
- Maintain a working knowledge of actuarial standards, best practices and evolving issues. Maintain a clear understanding of how each impacts the business of PGL.
- Maintain and improve technical competence by reading professional literature pertaining to actuarial field and by attending actuarial related events.
- Perform other duties as assigned.
What We’re Looking For
- Bachelor’s degree in mathematics, statistics, finance, actuarial science, business or a related field from an accredited college or university.
- ASA or FSA designation preferred but not required with demonstration of relevant experience.
- Experience working in and interpreting GGY Axis output.
- Ten (10) years of professional actuarial work experience in annuities or life insurance.
- Must meet 1 of the following requirements below:
- Japanese Economic Solvency: At least 5 years of experience in full cycle implementation of solvency 2 or economic value.
- Reinsurance modeling: At least 5 years of experience in corporate modeling and reinsurance with preference for Bermuda related experience.
- Axis Modeling: At least 5 years of experience modeling annuities. Experience in building and reporting from AXIS models.
- GAAP: At least 5 years of experience in full cycle implementation of GAAP.
- ERM/ALM: At least 5 years of experience creating and managing a full enterprise risk management framework.
- Strong data management skills.
- Ability to react to change productively. Must be able to handle multiple tasks that have sensitive completion dates and times.
- Ability to work effectively under pressure, meet deadlines and maintain a high degree of judgment, especially when working with information that is confidential in nature.
- Demonstrated ability to provide consultation and clarification on actuarial models and risk issues, and influences management towards courses of action that have a potentially sizeable impact on products, markets, underwriting, pricing, risk management, and profitability.
- Demonstrated ability to establish and maintain credibility and strong rapport across the actuarial team and with key partners.
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $130,500-$160,000/year
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
Change Manager at Pacific Guardian Life collaborates directly with all levels of leadership and key partners to ensure consistent change management practices are adopted and maintained. This position is responsible for establishing and updating tools and templates while actively coaching employees on change management best practices. This role is a strategic thought partner and change expert that supports activities, projects and initiatives across the enterprise.
What You’ll Do
- Establish and apply a practical, scalable change management approach suited to a small and growing organization.
- Partner with leaders and employees to clarify the purpose and desired outcomes of each change, identify affected stakeholders, assess impacts and readiness, develop communication and learning plans, address resistance and track adoption.
- Create straightforward tools, templates and processes that can be reused across initiatives while adapting the level of support to the size and complexity of each change.
- Build internal change capability by coaching leaders and employees and delivering training as needed.
- Establish and continuously improve the company’s change management practice as its first dedicated Change Manager.
- Develop practical, scalable tools, templates and guidance that leaders and employees can use across initiatives.
- Introduce consistent change management practices, share examples and lessons learned and build organizational capability through coaching and knowledge sharing.
- Maintain current change management expertise through relevant learning events, workshops, research, professional publications and practitioner networks.
- Build collaborative relationships across functions to define clear, practical roles for supporting change across the company.
- Develop an understanding of the company’s strategy, operations, core processes and systems to tailor change support to business needs.
- Introduce leaders and project teams to change management practices, helps clarify responsibilities and provides hands-on guidance as the organization builds its change capability.
- Serve as a trusted thought partner to leaders by offering practical advice, coaching and tools that help employees understand, adopt and sustain change.
- Perform other duties as assigned.
What We’re Looking For
- Bachelor’s degree (BA or BS) in Organizational Development, Organizational Behavior, Industrial/Organizational Psychology, Business Administration, or other business-related degree preferred. Substitute of 4+ additional year of directly applicable experience accepted.
- Six (6)+ years of experience in lifecycle change management supporting large scale organizational changes, supporting geographically dispersed change initiatives in process, technology, culture and organizational structure changes.
- CCMP (Certified Change Management Professional) preferred.
- Strong people and communication skills, with the ability to analyze change-related challenges and solve problems in a practical way with respect to organizational change.
- Demonstrated ability to establish and maintain credibility and strong rapport with leaders and key partners.
- Proven ability to influence others and move toward a common vision or goal and able to work in ambiguous situations with a strong focus on creating and growing relationships across the enterprise.
- Experience working in a matrixed work environment.
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $108,500 – $129,000
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
The Compliance Analyst is responsible for supporting the Company’s compliance program by monitoring adherence to insurance regulations, internal policies, and ethical standards. This role assists in identifying, assessing, and mitigating regulatory and compliance risks while supporting regulatory examinations, audits, compliance testing, monitoring activities, and employee training initiatives. The Compliance Analyst works closely with business units, legal counsel, and risk management to help ensure the
Company operates in accordance with applicable laws and regulatory requirements.
What You’ll Do
- Monitor compliance with applicable state and federal insurance laws, regulations and regulatory guidance.
- Track regulatory changes and industry developments impacting life insurance operations.
- Assist in evaluating new laws and regulations and communicate requirements to affected business areas.
- Maintain compliance calendars and regulatory reporting schedules.
- Conduct compliance reviews, testing, and monitoring activities to assess adherence to regulatory requirements and internal policies.
- Analyze processes and controls to identify compliance risks and recommend corrective actions.
- Document findings, prepare reports, and track remediation efforts.
- Assist in developing compliance metrics, dashboards, and management reporting.
- Assist in developing, updating, and maintaining compliance policies, procedures, and controls.
- Review business practices for consistency with regulatory requirements and company policies.
- Monitor compliance with consumer protection, market conduct, and sales practices requirements.
- Assist with complaint management and trend analysis.
- Support AML, OFAC, and fraud prevention compliance activities.
- Coordinate compliance training programs and track employee participation.
- Prepare compliance reports for management, committees, and regulatory purposes.
- Assist with risk assessments and compliance program evaluations.
What We’re Looking For
- Juris Doctor (JD) or bachelor’s degree in Business Administration, Finance, Accounting, Risk Management, Legal Studies, Insurance, or a related field preferred; when direct compliance experience is limited.
- Alternatively, 2–5 years of relevant experience in compliance, risk management, auditing, legal, insurance operations, or regulatory affairs may be considered in lieu of the education requirement.
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $99,800 – $107,400/year
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
We are seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office. The Customer Service Representative is responsible for servicing Individual Life and Annuity clients by providing prompt, courteous and accurate information to clients and agents using verbal and written communication. The representative will help customers make informed decisions about their policies by answering questions, resolving issues, and helping to provide them requirements to meet their requests.
What You’ll Do
- Serve as Individual Life’s frontline of communication to internal/external customers and sales agents. Communicate professionally and effectively with customers through oral and written communication methods.
- In a call center environment, answer inbound calls and return department voicemail messages promptly and within established department guidelines.
- Communicating and updating customer policy/contract information for internal and external customers.
- Processing various transactions as defined by product specifications within company, state and federal compliance and regulatory guidelines
- Create, analyze, understand and communicate life insurance illustrations.
- Research and respond to errors, delays and discrepancies.
- Independently create professional and effective customer correspondence.
- Maintain a working knowledge of the policy administration systems and other system applications necessary to execute, process and respond to customer inquiries and transactions.
What We’re Looking For
- Associate’s degree.
- One (1) year customer service experience. Insurance/financial-services experience preferred. Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
- Must be able to effectively communicate (reading, writing and verbally) with internal and external customers as well as Company personnel at all levels of the organization.
- Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
- Must be flexible, cooperative and able to adapt to change. Must also be able to work effectively and positively and have a high emotional intelligence level to work with individuals of varying personality types.
- Have time management skills, be well-organized and attentive to detail.
- Proven ability to independently analyze and problem solve to resolve customer issues.
- Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
- Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, and OneNote).
- Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $23/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
We are seeking an ILA Specialist – Reinsurance Admin that will be responsible for providing effective, efficient, and accurate administrative and technical services for the Individual Life and Annuities lines of business.
What You’ll Do
- Process premium payments for individual life self-administered and cession based YRT policies.
- Administer policies monthly on TAI reinsurance system. This includes self-administered reinsurance treaties under Swiss Re, Lincoln National, RGA, General Re, and SCOR.
- Maintain and update the new business reinsurance cession records and ensure the integrity of the Reinsurance Maintenance System database.
- Calculate and process refunds of reinsurance premiums paid.
- Administer policies not in TAI (both self-administered and cession based). This includes the Swiss Re Bulk ADB treaty, the Remark ADB Treaty with LNL, and treaties with Beneficial Life, Hartford, and Transamerica.
- Support the review, research and maintenance of the ACH direct deposit of earned commissions system and make certain that commission checks and statements are processed and sent in a timely and accurate manner.
- Research and provide the Claims Department with reinsurance recovery data on individual life death claims and individual life waiver of premium claims. Also administer actual recovery of claims from reinsurers.
- Provide the Actuarial Department with various reports on premiums incurred for self-administered reinsurance, quarterly.
- Maintain the reinsurance general ledger system and the timely and accurate research and reconciliation of the various reinsurance premium accounts with the Sun General Ledger.
- Create and document changes to reinsurance treaties as necessary.
- Administer, calculate and request refunds for Reinsurance Premium Tax Refunds from various reinsurers.
- Communicate with reinsurance companies pertaining to inquiries and requests.
- Participate in internal and external audit of the Company’s individual life policies, to verify the accuracy of reinsurance data and reinsurance premium payments and to assist examiner and auditors with requests and inquiries pertaining to the department.
- Process policy transactions in accordance with policy provisions regarding lapses and non-forfeiture options.
- Responsible for being cross-trained in various positions in the department and to provide training and guidance to the staff.
- Responsible for reporting any irregularities to the manager.
- Responsible for other duties as assigned.
What We’re Looking For
- High school diploma required. Business school background desired.
- Accounting or bookkeeping background desired.
- Two continuous years of administrative office experience. Three years preferred. Preferably with an insurance company.
- Good written and verbal communication skills. Must be able to effectively communicate policy information with general public, agents and personnel at all levels of the organization.
- Well-organized and attentive to detail. Must be able to prioritize work and meet critical deadlines
- Ability to calculate and apply basic mathematical formulas. Use of all units of measure, using whole numbers, common fractions and decimals.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions presented in written, oral, diagram or schedule form.
- Ability to operate a personal computer, 10-key calculator, typewriter (typing at 45-50 wpm), copy machine, microfiche and FAX machine. Working knowledge of word processing and spreadsheet (Microsoft Word and Excel preferred).
- Experience with analyzing, querying, and summarizing large sets of data. Knowledge of SQL is a plus.
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $20/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
We are seeking a Producer Services Administrator that is responsible for various administrative duties within the Producer Services Department. This position is responsible for administering all aspects of producer onboarding, contracting, licensing, and terminations, while also assisting with the administration of various departmental programs. The ideal candidate will provide exceptional service to our field force, maintain accurate records and compliance standards, and collaborate with team members to support departmental functions and operational efficiency.
What You’ll Do
- Responsible for contracting producers and for procedures relating to the contracting process, including the processing of proper forms and providing necessary follow-up. Also responsible for maintaining accurate producer files.
- Responsible for processing all producer contract terminations.
- Responsible for licensing procedures and requirements with all states the Company is licensed to do business in.
- Process changes as well as maintain accuracy of all producer information in the Agent Master File.
- Responsible for tracking and maintaining accurate training records for all producers.
- Responsible for the processing of all servicing agent change requests.
- Responsible for maintaining off site records retention.
- Assist producers, as needed, with requests for sales illustrations, forms, etc.
- Responsible for various administrative duties to include, but not limited to:
- Providing employment verification as requested by financial institutions and or other related companies.
- Assisting with mailings, filing, copying and faxing
- Assisting with special projects and marketing related duties as assigned.
- Maintaining desk manual documentation.
- Responsible for running daily and bi-monthly commission statements for Agencies, Agents and Employees and deliver via email/mail.
- Other duties as assigned.
What We’re Looking For
- Associate degree required, bachelor’s degree preferred.
- Minimum of 2 continuous years of administrative experience, preferably with an insurance company.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information to the public, agents, and personnel at all levels of the organization.
- Well-organized and attentive to detail. Must be able to prioritize work and meet critical deadlines with minimum supervision. May work with information that is incomplete or in a form that is not easily usable.
- Ability to read and interpret documents such as insurance policies, policies and procedures. Be able to determine a course of action based on these guidelines.
- Must be able to maintain a high standard of productivity, efficiency, and accuracy.
- Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to check/review the accuracy of methods and procedures, research information/data using multiple sources.
- Two or more years’ experience using Windows-based PC. Intermediate to Advanced skill in MS Office (Word, Excel, PowerPoint, Outlook). Must be able to create and maintain spreadsheets.
- Customer Service skills required include maintaining a friendly and helpful demeanor, dictating clearly, answering calls promptly, and resolving conflicts.
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Salary: $24 – $25/hour
Job Type: Full-time
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a TDI Claims Examiner 1 position in our Honolulu office. The Claims Examiner 1 is responsible for all phases of TDI claims processing. This position establishes new TDI claims accounts in the policy administration system, reviews information on the claims form for completeness and accuracy, determines eligibility requirements are met, calculates the benefit payment, and follows up on required documents needed for ongoing claims. The Claims Examiner 1 uses good judgement in dealing with confidential information and provides excellent customer service. Promote to Claims Examiner 2 upon completion of training program.
What You’ll Do
- Provides excellent customer service to PGL personnel, external customers, vendors and claimants. Service policies with an emphasis on extraordinary service.
- Creates and maintains new claim files, including closed, denied and ongoing claims.
- Reviews checks and ACH benefit payments for accuracy. Seeks management approval on payments that exceed company authorization limits. Sends copies of checks to employers upon request.
- Processes alI ongoing101claims for future payments. Verifies information with employers, physicians, claimants and, if applicable, workers’ compensation carriers. Reviews the claim and determines future benefits and continued eligibility. Calculates future payments after initial payment is made and maintains payment information in the policy administration system.
- Monitors receipt of the Supplementary Claims Report (SR) and follows up with secondary and final notices sent to the claimant. Reviews 101 claims for future payment upon receipt of the SR Determines when claims files are to be closed.
- Processes replacement checks when necessary (i.e., due to new claimant address, etc.). Responsible for handling voids, subrogation, and refunds.
- Prepares correspondences to claimant, employer, attorneys and insurance companies for subrogation liens.
- Prepares premiums/claims lost reports as requested by individual employer.
- Maintains all claimant files on SharePoint.
- Serves as a backup for new claims processing.
- Performs other duties as assigned.
What We’re Looking For
- Associates degree required. Bachelor’s degree preferred.
- Insurance or general office experience related to the functions and requirements specified. Claims processing and claims examination a plus.
- Demonstrated ability of providing exemplary customer service.
- Excellent written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Well organized and attentive to detail. Must be able to prioritize tasks and work well under critical deadlines with minimum supervision.
- Self-driven to solve practical problems and handle responsibilities without constant supervision.
- Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
- Ability to operate a personal computer and other office equipment.
- Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Starting pay: $23 per hour
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Join Pacific Guardian Life (PGL), a trusted Hawai‘i company since 1961 and recognized as one of Hawai‘i’s Best Places to Work. Headquartered in Hawai‘i with a growing national presence, PGL is expanding its annuity business and strengthening its position as a leading provider of insurance and financial solutions across the country. At PGL, we help individuals and businesses secure their futures through life insurance, annuities, and employee benefit solutions while fostering a workplace built on collaboration, learning, and long-term career growth.
The TDI Premium Accounting Specialist is primarily responsible for processing TDI premium payments, sending premium statements, and reminders for late payments.
The TDI Premium Accounting Specialist must also provide exemplary customer service by assisting with phones and emails and responding to customer requests in a timely manner. In addition, all conversation or any other means of contact with the customer should be duly documented in the policy administration system by the TDI Premium Accounting Specialist.
What You’ll Do
- Provide excellent customer service to PGL personnel, agents, and policyowners. Service policies with an emphasis on extraordinary service.
- Process daily TDI premiums accurately.
- Process daily deposits from the bank lockbox and street address mail-ins, or online billing portal.
- Assist in the mailing premium statements (all notice types).
- Review delinquent reports daily and follow-up with collections with customers in a timely manner.
- Assist in open and sorting TDI Department’s daily mail, including assisting with returned/forwarded mail by calling customers and updating records in the policy administration system.
- Assist with documenting and updating policies and procedures of premium collections and other pertinent premium operations.
- Process policy changes, terminations, and reinstatements.
- Process New Business applications and enter the information in GIAS.
- Assist in special projects and assignments.
What We’re Looking For
- High school diploma. Associates degree preferred.
- Minimum of two (2) continuous years of office experience. Preferably with an insurance company.
- Demonstrated ability of providing exemplary customer service.
- Strong written and verbal communication skills. Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
- Well organized and attentive to detail. Must be able to prioritize work and meet critical deadlines with minimum supervision.
- Ability to be flexible and responsive to unexpected demands in the workplace. Ability to handle difficult and stressful situations effectively.
- Ability to read and interpret documents such as insurance policies, contracts, and operating and maintenance instructions.
- Proven ability to calculate and apply basic mathematical formulas. Must be able to calculate TDI recalculate premium payments.
- Ability to operate key office equipment (personal computer, 10-key calculator, typewriter, copy machine and FAX machine).
- Working knowledge of Microsoft Office Suite (Microsoft Word, Excel, and Outlook).
Why Join Pacific Guardian Life
- Work for a well-established and respected local company
- Be part of a collaborative and supportive team environment
- Opportunities for professional development and career growth
- Contribute to a company focused on protecting Hawai‘i’s families and businesses
What We Offer
We offer a comprehensive benefits package to support the health, well-being, and financial wellness of our team members. Our benefits include health and dental insurance, group life insurance, paid vacation, holidays, and sick leave, as well as profit sharing and a 401(k) retirement plan. We’re committed to providing a supportive work environment that values both your personal and professional growth.
Starting pay: $19/hour
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.
Pacific Guardian Life is seeking a highly qualified and results driven individual to fill an TDI Claims Manager position in our Honolulu office.
The TDI Claims Manager oversees the daily activities of the TDI Department staff. Provides guidance on all aspects of TDI policies and procedures to all department staff. Carries out supervisory responsibilities in accordance with departmental standards, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, disciplining employees, and solving day-to-day problems.
MINIMUM QUALIFICATIONS:
- College degree in business preferred. Associate’s degree and relevant experience acceptable.
- Excellent knowledge of State of Hawaii Temporary Disability Insurance Law and Related Administrative Rules.
- Minimum 3 years of supervisory experience required.
- Minimum 5 years of experience in TDI claims or related field.
- Excellent written and verbal communication skills. Must be able to effectively communicate with brokers, agencies, policyholders, State Department of Labor & Industrial Relations workers, vendors, and personnel at all levels of the organization.
- Must be well-organized and attentive to detail. Must be able to prioritize work, and follow up on unresolved items.
- Proven ability to maintain a high level of customer service and long-term, positive customer relationships.
- Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure. Ability to work under minimal supervision and direction; under time constraints and meet deadlines.
- Proven ability to calculate and apply basic mathematical formulas. Must be able to determine TDI benefit payments.
- Working knowledge of word processing (Microsoft Word preferred) and spreadsheet (Microsoft Excel preferred). Working knowledge of ClaimVantage preferred.
Salary: $75-90k
Resumes may be submitted to:
Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280
For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.
We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.