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Our Team

Our goal is to recruit and develop qualified, talented and growth-oriented individuals. We offer competitive compensation and benefits packages. Employees may be eligible for a wide array of benefits, including paid vacation days, 401(k), medical, dental and life insurance plans, and more.

As an Equal Opportunity Employer, we’ve implemented comprehensive fair hiring practices and are committed to supporting all employees as their careers develop. Our emphasis on continual learning has helped many employees enroll in industry self-development programs and become experts in their field. We’re proud of the growing number of managers and employees who have earned prestigious industry designations. Who knows? In the near future, you could be one of them!

Our employee benefits include:

  • Paid vacation days
  • 401(k)
  • Medical coverage
  • Dental coverage
  • Life insurance plans
  • and more…

We hire people who are:

  • Growth-minded
  • Empathetic
  • Skillful listeners
  • Self-driven
  • Results-oriented
  • Adaptable

Browse Opportunities

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill an Accountant I position in our Honolulu office.

The Accountant I performs a variety of duties within the General Accounting department, including processing check requests, accounts payable invoices, ACH payments and check disbursements.  In addition, this position prepares various monthly account reconciliations and journal entries.  This position also assists in the preparation of various financial reports including certain state filing and statutory accounting reports. Provide clerical assistance as needed and will work on other special projects as required.

MINIMUM QUALIFICATIONS:

  1. High School diploma.  Business or community college graduate preferred but not required.
  2. Two (2) years of work experience in an accounting or accounting related area.
  3. Good verbal and written skills.  Must be able to communicate accounting information to all levels within the organization.
  4. Well organized and attentive to detail.  Ability to set priorities and meet deadlines.
  5. Proficient in Excel.
  6. Ability to analyze and solve problems.  Ability to interpret a variety of instructions presented in written, oral, diagram or scheduled form.
  7. Proven ability to work with mathematical concepts.  Ability to apply fractions, percentages, ratios and proportions to practical situations.  Must be able to comprehend formulas.
  8. Ability to operate a personal computer, 10-key calculator (by-touch) copy machine, telephone and FAX machine.

Salary: $19 – $21/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Customer Service Representative position in our Honolulu office.

As a Customer Service Representative with Pacific Guardian Life, you’ll be the point of contact for our customers and be empowered to deliver an exceptional experience to those looking for help, guidance, and support.  You’ll help them make informed decisions about their policies by answering their questions, resolving issues and helping to provide the requirements to execute their requests.  You will strive to compassionately interact with all customers so that they will remember that it was you that helped them.

MINIMUM QUALIFICATIONS:

  1. Associate’s degree.  
  2. One (1) year customer service experience.  Insurance/financial-services experience preferred.  Experience in a call-center environment desired or an ability to handle a high volume of calls and service requests in a fast-paced environment.
  3. Attainment of the State of Hawaii Life Insurance License within three months from date of hire.
  4. Desire and initiative to learn about insurance and financial service concepts: product features, financial, insurance, taxes, and estate planning.
  5. Must be flexible, cooperative and able to adapt to change.  Must also be able to work effectively and positively and have a high emotional intelligence level to build rapport and work with individuals of varying personality types.
  6. Have conflict and time management skills, be well-organized and attentive to detail to be able to resolves issues and show resilience.
  7. Able to listen skillfully, collect information and determine immediate requests and identify current and future needs of the customer.
  8. Professional oral, written and confident and compassionate communication style with strong follow-up skills that promotes a quality image of Pacific Guardian Life
  9. Proven ability to independently analyze and problem solve to resolve customer issues.
  10. Basic math skills; addition, subtraction, multiplication, division, percentages, decimals.
  11. Ability in using computer and Windows PC applications; strong keyboard and navigation skills, Microsoft Office suite (Word, Outlook, Excel, OneNote, Teams).
  12. Must be able to maintain a high standard of productivity, efficiency and accuracy while working under pressure.

Salary: $20 – $25/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
Email: [email protected]
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill an Individual Life Administration Specialist position in our Honolulu office.

The Individual Life Administration Specialist is responsible for the administration of policies for the Individual Life line of business and will support quality improvements and standardization in operations and service.

MINIMUM QUALIFICATIONS:

  1. High school diploma is required. Associate’s Degree is preferred.
  2. Minimum two (2) continuous years of administrative experience, preferably with an insurance company, or an equivalent combination of education, training and/or experience.
  3. Ability to read, analyze and interpret instructions and procedures furnished in written and oral form.  Ability to apply commonsense understanding to carry out instructions.  Ability to solve practical problems.
  4. Ability to comprehend and interpret documents such as insurance policies and technical procedures and determine course of action based on guidelines.
  5. Strong written and verbal communication skills.  Must be able to effectively communicate policy information with general public, agents, and personnel at all levels of the organization.
  6. Must be flexible, cooperative, and able to adapt to change.  Able to work effectively with customers and personnel at all levels of the organization.
  7. Must be able to prioritize and meet critical deadlines, be well-organized and attentive to detail. Maintain a high standard of productivity, efficiency and accuracy while working under pressure.
  8. Ability to calculate and apply basic mathematical formulas.  Use of units of measure, using whole numbers, common fraction, and decimals.
  9. Ability to operate a personal computer, 10-key calculator, typewriter, copy machine and FAX machine. 
  10. Working knowledge of personal computer and Microsoft Office suite (Word, Outlook, Excel, OneNote).

Salary: $19 – $20/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeking a highly qualified and results driven individual to fill a Producer Services Administrator ​​​​​​position in our Honolulu office.

A Producer Services Administrator will work with external agents and brokers to support license registration, renewals, contract management as well as providing producers with sales illustrations, forms and much more.  Producer Services Administrators track and maintain records of training, change requests, and manage agent Master files so attention to detail is required. It is important that our Producer Service Administrator provides exemplary service to our field force and also assists other internal department team members in related functions.

MINIMUM QUALIFICATIONS:

  1. Associate degree required, bachelor’s degree preferred.
  2. Minimum of 2 continuous years of administrative experience, preferably with an insurance company.
  3. Excellent written and verbal communication skills.  Must be able to effectively communicate policy information to the public, agents, and personnel at all levels of the organization.
  4. Well-organized and attentive to detail.  Must be able to prioritize work and meet critical deadlines with minimum supervision.  May work with information that is incomplete or in a form that is not easily usable.
  5. Ability to read and interpret documents such as insurance policies, policies and procedures.  Be able to determine a course of action based on these guidelines.
  6. Must be able to maintain a high standard of productivity, efficiency, and accuracy.
  7. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  Ability to check/review the accuracy of methods and procedures, research information/data using multiple sources.
  8. Two or more years’ experience using Windows-based PC.  Intermediate to Advanced skill in MS Office (Word, Excel, PowerPoint, Outlook).  Must be able to create and maintain spreadsheets.
  9. Customer Service skills required include maintaining a friendly and helpful demeanor, dictating clearly, answering calls promptly, and resolving conflicts.

Salary: $20 – $25/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill a TDI Claims Administration Associate position in our Honolulu office.

The Claims Administration Associate is responsible for maintaining Temporary Disability Insurance (TDI) files, providing excellent service to customers and agents, supporting the check distribution process by obtaining signatures, making copies and mailing/faxing/e-mail records as requested, preparing and balancing monthly employer statements and other administrative duties as assigned.  The Claims Administration Associates work closely with the Claims Examiners therefore teamwork and problem-solving skills are required in this position.

MINIMUM QUALIFICATIONS:

  1. High school diploma.
  2. One (1) year of work experience in an office environment.
  3. Demonstrated ability of providing exemplary customer service via telephone conversation and in person.
  4. Excellent written and verbal communication skills.  Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
  5. Basic knowledge of general business/office administration practices.
  6. Well-organized and attentive to detail.  Must be able to prioritize work and meet critical deadlines.
  7. Ability to be flexible and responsive to unexpected demands in the workplace.  Ability to handle difficult and stressful situations effectively.
  8. Proven ability to calculate and apply basic mathematical formulas.
  9. Ability to operate a personal computer and other office equipment. 
  10. Working knowledge of Microsoft Office (e.g., Excel, Word, and Outlook).

Salary: $18 – $19/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Pacific Guardian Life is seeing a highly qualified and results driven individual to fill a TDI Premium Accounting Specialist position in our Honolulu office.

Under general supervision, the TDI Premium Accounting Specialist is primarily responsible for processing TDI premium payments, sending premium statements, and reminders for late payments.  The TDI Premium Accounting Specialist must also provide exemplary customer service by assisting with phones and emails and responding to customer requests in a timely manner.  In addition, all conversations, or any other means of contact with the customer should be duly documented in the policy administration system by the TDI Premium Accounting Specialist.

MINIMUM QUALIFICATIONS:

  1. High school diploma. Associates degree preferred.
  2. Minimum of two (2) continuous years of office experience.  Preferably with an insurance company.
  3. Demonstrated ability of providing exemplary customer service.
  4. Strong written and verbal communication skills.  Must be able to effectively communicate policy information with the public, agents and personnel at all levels of the organization.
  5. Well organized and attentive to detail.  Must be able to prioritize work and meet critical deadlines with minimum supervision.
  6. Ability to be flexible and responsive to unexpected demands in the workplace.  Ability to handle difficult and stressful situations effectively.
  7. Ability to read and interpret documents such as insurance policies, contracts, and operating and maintenance instructions.
  8. Proven ability to calculate and apply basic mathematical formulas.  Must be able to calculate TDI recalculate premium payments.
  9. Ability to operate key office equipment (personal computer, 10-key calculator, typewriter, copy machine and FAX machine).
  10. Working knowledge of Microsoft Office Suite (Microsoft Word, Excel, and Outlook).

Salary: $19 – $20/hour

Resumes may be submitted to:

Pacific Guardian Life
Attn: Human Resources
1440 Kapiolani Blvd., Suite 1700
Honolulu, HI 96814
E-mail: [email protected] (link sends e-mail)
Fax: (808) 942-1280

For more information, please feel free to contact a member of our Human Resources department at (808) 955-2236.

We offer competitive compensation and benefits packages.
No relocation assistance provided.
This organization participates in E-Verify.

Join Our Team!

If you are interested in becoming part of our dynamic team, we want to hear from you!