Pono ‘Oe Portal Resource Page

Pono ‘Oe How-To Guides

Access step-by-step how-to guides for using Pono ʻOe, PGL’s Employee Benefits portal.

TDI Claim Submission Methods

For your convenience, Pacific Guardian Life offers several methods for submitting your TDI Claim Form:

Method 1: Fill out and submit your form online through our simple online form.

Method 2: Upload your completed form via our Encyro Secure Messaging Service.

  • Download the applicable TDI Claim Form below and fill it out. Once completed, upload your form using the Encyro Secure Messaging Service.
  • Important: Forms must bear an original signature (print, sign, and scan your form) or certified digital signature.

Method 3: Email your completed form to [email protected].

  • For your security: Please send your forms by encrypted email, as the claim forms contain personal and medical information.

Method 4: Fax your completed form to (808) 942-1284.

Method 5: Mail in your completed form to:

Pacific Guardian Tower
1440 Kapiolani Boulevard, Suite 1700
Honolulu, HI 96814-3698

To help us process your claim as quickly as possible, please submit the most current version of Form TDI-45 and ensure all sections are completed clearly, accurately, and in full. Missing, inaccurate, outdated, or illegible information may delay the review of your claim.

Download the TDI Claim Form

Faster Claim Payments

If you would like to receive your benefit payments via Direct Deposit to your check or savings account, please complete the authorization form linked below and submit it with your claim form. Please also attach a copy of a voided check or direct deposit authorization from your financial institution.